The subsidy portion of the Low-Income Home Energy Assistance Program (LIHEAP), administered by Big Sandy Area Community Action Program, will begin this Monday, November 5th. Low-income individuals and families in need of assistance should visit the Community Action office in their county between 8 a.m. and 4:30 p.m., Monday through Friday. Applications will be accepted alphabetically by last name.

LIHEAP is a federally-funded program that helps low-income households with their home energy bills. By ensuring proper heating, the risk of health and safety problems such as illness, fire, or eviction is reduced. This important federal program helps provide heating assistance to over 100,000 families in Kentucky each year.  It operates in two components:  the subsidy component and the crisis component.

Individuals seeking assistance during the subsidy component must meet income eligibility requirements and bring the following information with them when they sign up:

  1. Proof of Social Security Number or Permanent Residence (Green Card) for EACH member of the household. In order to receive assistance you MUST bring EVERY Social Security Number or Permanent Residence (Green Card) for each member.
  2. Proof of ALL household’s (ALL MEMBERS) income from previous month.
  3. Most CURRENT heating bill, statement from your landlord if heating expenses are included in rent, statement from utility company if you participate in Pre-Pay Electric Program.
  4. The ACCOUNT NUMBER and NAME on the account for ALL heating fuel sources and electric.

You do not have to have a “disconnect” notice during the subsidy component of LIHEAP.

All eligible applicants will receive a benefit amount that is based on their income and primary fuel type.  Benefit amounts vary based on individual situations. All vouchers are paid directly to the primary fuel vendor with no funds being distributed directly to the applicant household.

Households should choose the date that contains the first letter of the head of household’s last name.

Nov. 5 – A Nov. 12 – Closed (Veterans Day) Nov. 19 – H Nov. 26 – I, J Dec. 3 – M Dec. 10 – S
Nov. 6 – Staff Day (Election Day) Nov. 13 – D, E Nov. 20 – H Nov. 27 – K Dec. 4 – N Dec. 11 – T
Nov. 7 – B Nov. 14 – F Nov. 21 – Staff Day Nov. 28 – L Dec. 5 – O, P Dec. 12 – U, V, W
Nov. 8 – B Nov. 15 – G Nov. 22 – Closed Nov. 29 – M Dec. 6 – Q, R Dec. 13 – X, Y, Z
Nov. 9 – C Nov. 16 – Open Nov. 23 – Closed Nov. 30 – Open Dec. 7 – S Dec. 14 – Open  (Last Day of Subsidy)


Applicants should bring their documents on their alphabetically assigned day to the Community Action office in their county. If an applicant cannot apply on their assigned day, contact the office to make other arrangements.

  • Floyd County
    60 Court Street
  • Johnson County
    230 Court Street
  • Magoffin County
    131 Church Street
  • Martin County
    387 E. Main Street
  • Pike County
    478 Town Mountain Road

Applications for the subsidy portion of LIHEAP will not be taken after Friday, December 14.

LIHEAP is funded through Community Action Kentucky (CAK), the Cabinet for Health and Family Services, and the U.S. Department of Health and Human Services (DHHS).