Archive for the ‘LIHEAP’ tag

Attention: LIHEAP Fuel Vendors   no comments

Posted at 9:11 am in News

Written by Kevin Horn on October 11th, 2021

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Electric bill payment assistance open for summer   no comments

Posted at 10:09 am in News

Big Sandy Area Community Action Program will be taking applications for the Summer Cooling portion of the Low-Income Home Energy Assistance Program (LIHEAP) now through October 29, 2021. The Summer Cooling portion of LIHEAP offers payment assistance for electric bills on a first come, first serve basis until funds are exhausted.

The household income limit will be 150% of the federal poverty guidelines. All income eligible households are encouraged to apply.

150% of the federal poverty limit is a gross monthly household income of $1,610 for a one-person household, $2,177.50 for a two-person household, $2,745 for a three-person household, $3,312.50 for a four-person household, and $3,880 for a five-person household.

The agency will be able to provide some amount of assistance to income eligible households regardless of their bill payment status. “If you are up-to-date on your electric bill, have a past due notice, a disconnect notice, or an eviction notice if your electric is included in your rent, we will be able to offer you some type of assistance,” said Executive Director Wanda Thacker.

She explained further that taking advantage of the Summer Cooling portion of the program would not affect a household’s ability to qualify for future seasons and cycles of the program. “If a household is still income eligible in the fall or winter, they will still be able to get help then, even if they’ve received Summer Cooling funds.”

Applications will be completed by appointment and over the phone or through electronic communication. Appointments can be made over the phone by calling (606) 887-1441 between 8 a.m. and 4:30 p.m., Monday through Friday or online by visiting www.bsacap.org/bookings.

Individuals seeking assistance must meet income eligibility requirements and be able to provide the following information:

  1. Proof of Social Security Number or Permanent Residence (Green Card) for EACH member of the household. In order to receive assistance you MUST bring EVERY Social Security Number or Permanent Residence (Green Card) for each member.
  2. Proof of ALL household’s (ALL MEMBERS) income from previous month.
  3. Most CURRENT heating bill, statement from your landlord if heating expenses are included in rent, statement from utility company if you participate in Pre-Pay Electric Program.
  4. The ACCOUNT NUMBER and NAME on the account for ALL heating fuel sources and electric.

Documentation can be provided electronically by uploading pictures of your documents on the appointment booking webpage or by fax. Agency staff will work with you to determine the best method for your household.

All vouchers are paid directly to the primary electric vendor with no funds being distributed directly to the applicant household.

LIHEAP is funded through Community Action Kentucky (CAK), the Cabinet for Health and Family Services, and the U.S. Department of Health and Human Services (DHHS).

Written by Sarah Hill on July 12th, 2021

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Book Appointments for Crisis Heating Assistance   no comments

Posted at 10:09 am in News

Big Sandy Area Community Action Program (BSACAP) is taking appointments for the Crisis component of the Low-Income Home Energy Assistance Program (LIHEAP). Applications will be taken on a first-come, first-served basis until March 31 or until funds are exhausted.

The Crisis component of LIHEAP provides assistance to low-income households experiencing heating emergencies. The household must have a disconnect notice or be within four days of running out of bulk fuel in order to be considered as being in an emergency situation. Big Sandy Area Community Action Program serves Floyd, Johnson, Magoffin, Martin, and Pike counties. If you live in another county, you can access the program by finding the Community Action Agency in your area at capky.org.

Households are considered to be in a home heating crisis if:

  • the household is within four days of running out of fuel if bulk fuel (coal, fuel oil, propane, kerosene, or wood) is the primary heating source; or
  • the household has received a disconnect notice if natural gas or electric is the heating source; or
  • the household’s home heating costs are included in the rent and the household has received an eviction notice for non-payment of rent.

To be eligible for Crisis assistance, households must verify their address, verify a heating crisis exists and meet federal income eligibility guidelines. Applicants also must apply in their county of residence.

In addition, applicants must provide the following:

  • Proof of household income for prior month;
  • Birthdates for all household members;
  • Social security card or official documentation with social security numbers for each member of household.

Appointments can be made online by visiting the agency’s website at www.bsacap.org/bookings. You must choose the county you reside in, then picking a date on or after January 4th and a time that would be best for you, add your contact details, and click “Book.” Bookings can also be reached through Facebook by clicking the “Book Now” button at the top of Big Sandy Area Community Action Program’s page (@BSACAP), just under the cover photo. Those without internet access or who are unable to book online can call the agency’s toll free hotline at 1-888-658-3641 to book an appointment over the telephone.

Appointments and applications will be taken during business hours from 8 a.m. to 4:30 p.m., Monday through Friday.

LIHEAP, a national energy assistance initiative funded by the U.S. Department of Health and Human Services, is funded in Kentucky by the state Cabinet for Health and Family Services and Community Action Kentucky.

Written by Sarah Hill on December 29th, 2020

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Heating assistance signups available   no comments

Posted at 11:49 am in News

The subsidy portion of the Low-Income Home Energy Assistance Program (LIHEAP), administered by Big Sandy Area Community Action Program, has begun. Low-income individuals and families in need of assistance should contact the Community Action office in their county either online or over the phone between 8 a.m. and 4:30 p.m., Monday through Friday.

LIHEAP is a federally-funded program that helps low-income households with their home energy bills. By ensuring proper heating, the risk of health and safety problems such as illness, fire, or eviction is reduced. This important federal program helps provide heating assistance to over 100,000 families in Kentucky each year.  It operates in two components:  the subsidy component and the crisis component.

You do not have to have a “disconnect” notice during the subsidy component of LIHEAP.

Individuals seeking assistance during the subsidy component must be at or below 150% of the federal poverty level and provide the following information:

  1. Proof of Social Security Number or Permanent Residence (Green Card) for EACH member of the household. In order to receive assistance you MUST bring EVERY Social Security Number or Permanent Residence (Green Card) for each member.
  2. Proof of ALL household’s (ALL MEMBERS) income from previous month.
  3. Most CURRENT heating bill, statement from your landlord if heating expenses are included in rent, statement from utility company if you participate in Pre-Pay Electric Program.
  4. The ACCOUNT NUMBER and NAME on the account for ALL heating fuel sources and electric.

All eligible applicants will receive a benefit amount that is based on their income and primary fuel type.  Benefit amounts vary based on individual situations. All vouchers are paid directly to the primary fuel vendor with no funds being distributed directly to the applicant household.

Appointments to receive LIHEAP service are being taken now. Appointments can be made online by visiting the agency’s website at www.bsacap.org/bookings. Choose the county you reside in. Pick a date on or after November 2nd and a time that would be best for you, add your contact details, and click “Book.” Bookings can also be reached through Facebook by clicking the “Book Now” button at the top of Big Sandy Area Community Action Program’s page (@BSACAP), just under the cover photo.

Those without internet access can call the BSACAP service office in their county and book an appointment over the telephone. Please listen carefully to the menus options. The agency has been experiencing high call volumes and appreciates your patience.

  • Floyd County – 606-874-3595
  • Johnson County – 606-789-6515
  • Magoffin County – 606-349-2217
  • Martin County – 606-298-3217
  • Pike County – 606-432-2775

Applications for the subsidy portion of LIHEAP will not be taken after Friday, December 11.

LIHEAP is funded through Community Action Kentucky (CAK), the Cabinet for Health and Family Services, and the U.S. Department of Health and Human Services (DHHS).

The agency will also be providing the Healthy at Home Utility Relief program, which is for households that are at or below 200% of the Federal Poverty Level, use electric or natural gas as their primary heating source, and have a past due balance or disconnect notice. Households must apply for LIHEAP funds first. Agency staff can assist households to find the programs that best fit their needs.

Written by Sarah Hill on October 30th, 2020

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Electric bill payment assistance open for summer   no comments

Posted at 2:14 pm in News

Big Sandy Area Community Action Program will be taking applications for the Summer Cooling portion of the Low-Income Home Energy Assistance Program (LIHEAP) now through October 30, 2020. The Summer Cooling portion of LIHEAP offers payment assistance for electric bills on a first come, first serve basis until funds are exhausted.

The household income limit has been raised to 60 percent of the state median income, which means more people can receive the benefits of the program. All income eligible households are encouraged to apply.

Sixty percent of the Kentucky state median income is a gross monthly household income of $2,020 for a one-person household, $2,641 for a two-person household, $3,263 for a three-person household, $3,885 for a four-person household, and $4,506 for a five-person household.

The agency will be able to provide some amount of assistance to income eligible households regardless of their bill payment status. “If you are up-to-date on your electric bill, have a past due notice, a disconnect notice, or an eviction notice if your electric is included in your rent, we will be able to offer you some type of assistance,” said Executive Director Wanda Thacker.

She explained further that taking advantage of the Summer Cooling portion of the program would not affect a household’s ability to qualify for future seasons and cycles of the program. “If a household is still income eligible in the fall or winter, they will still be able to get help then, even if they’ve received Summer Cooling funds.”

Applications will be completed by appointment and over the phone or through electronic communication. Appointments can be made over the phone by calling 1-877-792-2219 between 8 a.m. and 4:30 p.m., Monday through Friday or online by visiting www.bsacap.org/bookings.

Individuals seeking assistance must meet income eligibility requirements and be able to provide the following information:

  1. Proof of Social Security Number or Permanent Residence (Green Card) for EACH member of the household. In order to receive assistance you MUST bring EVERY Social Security Number or Permanent Residence (Green Card) for each member.
  2. Proof of ALL household’s (ALL MEMBERS) income from previous month.
  3. Most CURRENT electric bill, statement from your landlord if electric expenses are included in rent, statement from utility company if you participate in Pre-Pay Electric Program.
  4. The ACCOUNT NUMBER and NAME on the account for ALL electric sources.

Documentation can be provided electronically or by fax. Agency staff will work with you to determine the best method for your household.

All vouchers are paid directly to the primary electric vendor with no funds being distributed directly to the applicant household.

LIHEAP is funded through Community Action Kentucky (CAK), the Cabinet for Health and Family Services, and the U.S. Department of Health and Human Services (DHHS).

Written by Sarah Hill on July 2nd, 2020

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Electric bill and home energy assistance signups end June 30   no comments

Posted at 1:57 pm in News

Income limit raised, no disconnection required

People who would like assistance paying their electric bill or other home energy costs are encouraged to apply for the subsidy portion of the Low-Income Home Energy Assistance Program (LIHEAP), administered by Big Sandy Area Community Action before the end of the month.

Anyone who has not received LIHEAP assistance since April 30 and meets the income guidelines is encouraged to apply. The income limit has been raised, so the agency is hopeful that they will be able to reach more people, including those who may have lost their job due to the pandemic. Disconnect notices are not required at this time.

The income limit has increased, so now a single person who made $1,595 or less last month qualifies,” explained BSACAP Executive Director Wanda Thacker. “The income limit increases by $560 for every person in the house, so if two people are in the house and their combined income was $2,155 or less last month, then they can get assistance too.”

The agency also said that the extra $600 per week of unemployment funds that some people may be receiving and the Economic Impact Payments ($1,200 for adults, $500 for children) do not count as income for this program. “We really want to give as many people as possible the chance to benefit from these funds,” Thacker said.

Applicants should call the agency’s toll-free LIHEAP hotline to book an appointment: 1-877-792-2219. Appointments can also be made through the agency’s website at www.bsacap.org/bookings.

LIHEAP is funded through Community Action Kentucky (CAK), the Cabinet for Health and Family Services, and the U.S. Department of Health and Human Services (DHHS).

Written by Sarah Hill on June 18th, 2020

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Home energy assistance subsidy signups May 1 – June 30   no comments

Posted at 8:09 am in News

In response to the COVID-19 pandemic, Big Sandy Area Community Action Program will take applications for another round of energy/heating assistance through the Low-Income Home Energy Assistance Program (LIHEAP). Applications will be taken May 1 – June 30, 2020 on a first come, first serve basis, or until funds are exhausted. 

The program is designed to assist households with low incomes to pay their electric bills or assist with the cost of their heating fuel. Starting in May, the income eligibility limit for the program has been raised to 150 percent of the federal poverty level, meaning that a single person household with a gross income of $1,595 or less in the previous month can receive the assistance. The income limit increases by $560 per person in the household, so two-person household must have had a gross income of $2,155 or less in the previous month to qualify. 

It is important to note that funds provided to households through the CARES Act will not count toward the monthly income limit for this program. The extra $600 per week of unemployment funds that some people may be receiving and the Economic Impact Payments ($1,200 for adults, $500 for children) will not be considered as income for this program. 

You do not have to have a “disconnect” notice during the spring subsidy component of LIHEAP.  

All eligible applicants will receive a benefit amount that is based on their income and primary fuel type.  Benefit amounts vary based on individual situations. All vouchers are paid directly to the primary fuel vendor with no funds being distributed directly to the applicant household. 

Individuals seeking assistance during the subsidy component must meet income eligibility requirements and will be asked to provide the following information when they sign up:  

  1. Proof of Social Security Number or Permanent Residence (Green Card) for EACH member of the household. In order to receive assistance, you MUST provide EVERY Social Security Number or Permanent Residence (Green Card) for each member.
  2. Proof of ALL household’s (ALL MEMBERS) income from previous month. 
  3. Most CURRENT heating bill, statement from your landlord if heating expenses are included in rent, statement from utility company if you participate in Pre-Pay Electric Program. 
  4. The ACCOUNT NUMBERandNAME on the account for ALL heating fuel sources and electric. 

Applicants can book an appointment to sign up for the program through the agency’s website at www.bsacap.org/bookings. Applicants may also call the agency’s toll-free LIHEAP hotline in order to book an appointment: 1-877-792-2219.  

The agency can be reached by calling the BSACAP service office in your county. If callers are unable to reach a staff member, they are advised to leave a message with their name and number and state their interest in LIHEAP. Staff may also be reached through the agency’s website at www.bsacap.org/contact. 

LIHEAP is funded through Community Action Kentucky (CAK), the Cabinet for Health and Family Services, and the U.S. Department of Health and Human Services (DHHS). 

Written by Sarah Hill on May 4th, 2020

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Energy assistance program extended to April 30    no comments

Posted at 3:08 pm in News

The deadline for the Low-Income Home Energy Assistance Program (LIHEAP) has been extended to April 30, or until funds have been exhausted. Big Sandy Area Community Action Program (BSACAP) will be taking applications for the extended Crisis component of LIHEAP by telephone.  

The Crisis component of LIHEAP provides assistance to low-income households experiencing heating emergencies. Households that have received their maximum benefit for 2020, may not re-apply at this time 

Local energy providers have stated that they will not be performing disconnects during the COVID-19 pandemic; however, disconnect notices are still being generated and sent out to customers. Even though no disconnect will take place, people may still qualify for LIHEAP services to assist them with their home heating or electricity needs. 

Households are considered to be in a home heating crisis if: 

  • the household is within four days of running out of fuel if bulk fuel (coal, fuel oil, propane, kerosene, or wood) is the primary heating source; or 
  • the household has received a disconnect notice if natural gas or electric is the heating source; or 
  • the household’s home heating costs are included in the rent and the household has received an eviction notice for non-payment of rent. 

Big Sandy Area Community Action Program’s offices have closed to the public in order to comply with the social distancing requirements put in place by the local and state governments. The agency will now take LIHEAP applications by phone and arrangements to provide documentation will be made with each customer. 

To be eligible for Crisis assistance, households must verify their address, verify a heating crisis exists and meet federal income eligibility guidelines. Applicants also must apply in their county of residence. In addition, applicants can make arrangements to provide the following items if they are not already on file with the agency: 

  • Proof of household income for prior month; 
  • Birthdates for all household members; 
  • Social security card or official documentation with social security numbers for each member of household.  

Applications will be taken by phone, Monday through Friday from 8 a.m. to 4:30 p.m. at the following numbers: 

  • Floyd County: 606-874-3595 
  • Johnson County: 606-789-6515 
  • Magoffin County: 606-349-2217 
  • Martin County: 606-298-3217 
  • Pike County: 606-432-2775 

LIHEAP, a national energy assistance initiative funded by the U.S. Department of Health and Human Services, is funded in Kentucky by the state Cabinet for Health and Family Services and Community Action Kentucky. 

Written by Sarah Hill on March 30th, 2020

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Book Appointments Now for Crisis Heating Assistance   no comments

Posted at 3:51 pm in News

Big Sandy Area Community Action Program (BSACAP) will be taking applications for the Crisis component of the Low-Income Home Energy Assistance Program (LIHEAP) beginning Monday, Jan. 6, 2020. Applications will be taken on a first-come, first-served basis until March 31 or until funds are exhausted.

New to the agency this year is the ability to book your LIHEAP appointment online or by calling the BSACAP office in your county.

The Crisis component of LIHEAP provides assistance to low-income households experiencing heating emergencies. “The crisis component of LIHEAP operates on a first come, first serve basis, so we’ve always had long lines of people waiting for service and often they have had to stand out in the cold,” the agency’s Executive Director Wanda Thacker said. “By allowing people to book an appointment to meet with our staff, we’re preventing them from having to make multiple trips to town, keeping them warm, and making sure they are able to work getting their service around their schedule.”

Appointments to receive LIHEAP service are being taken now. Appointments can be made online by visiting the agency’s website at www.bsacap.org/bookings, choosing the county you reside in, then picking a date on or after January 6th and a time that would be best for you, add your contact details, and click “Book.” Bookings can also be reached through Facebook by clicking the “Book Now” button at the top of Big Sandy Area Community Action Program’s page (@BSACAP), just under the cover photo. Those without internet access can call the BSACAP service office in their county and book an appointment over the telephone.

Households are considered to be in a home heating crisis if:

  • the household is within four days of running out of fuel if bulk fuel (coal, fuel oil, propane, kerosene, or wood) is the primary heating source; or
  • the household has received a disconnect notice if natural gas or electric is the heating source; or
  • the household’s home heating costs are included in the rent and the household has received an eviction notice for non-payment of rent.

To be eligible for Crisis assistance, households must verify their address, verify a heating crisis exists and meet federal income eligibility guidelines. Applicants also must apply in their county of residence.

In addition, applicants must present the following:

  • Proof of household income for prior month;
  • Birthdates for all household members;
  • Social security card or official documentation with social security numbers for each member of household.

Applications will be taken at the following BSACAP service offices from 8 a.m. to 4:30 p.m.:

Floyd County

60 Court Street

Allen, Ky.

606-874-3595

 

Martin County

387 E. Main Street

Inez, Ky.

606-298-3217

Johnson County

230 Court Street

Paintsville, Ky.

606-789-6515

 

Pike County

478 Town Mountain Road

Pikeville, Ky.

606-432-2775

Magoffin County

131 S. Church Street

Salyersville, Ky.

606-349-2217

 

 

LIHEAP, a national energy assistance initiative funded by the U.S. Department of Health and Human Services, is funded in Kentucky by the state Cabinet for Health and Family Services and Community Action Kentucky.

Written by Sarah Hill on December 20th, 2019

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Heating assistance subsidy signups begin Nov. 4   no comments

Posted at 9:59 am in News

The subsidy portion of the Low-Income Home Energy Assistance Program (LIHEAP), administered by Big Sandy Area Community Action Program, will begin Monday, November 4th. Low-income individuals and families in need of assistance should visit the Community Action office in their county between 8 a.m. and 4:30 p.m., Monday through Friday. Applications will be accepted alphabetically by last name.

LIHEAP is a federally-funded program that helps low-income households with their home energy bills. By ensuring proper heating, the risk of health and safety problems such as illness, fire, or eviction is reduced. This important federal program helps provide heating assistance to over 100,000 families in Kentucky each year.  It operates in two components:  the subsidy component and the crisis component.

Individuals seeking assistance during the subsidy component must meet income eligibility requirements and bring the following information with them when they sign up:

  1. Proof of Social Security Number or Permanent Residence (Green Card) for EACH member of the household. In order to receive assistance you MUST bring EVERY Social Security Number or Permanent Residence (Green Card) for each member.
  2. Proof of ALL household’s (ALL MEMBERS) income from previous month.
  3. Most CURRENT heating bill, statement from your landlord if heating expenses are included in rent, statement from utility company if you participate in Pre-Pay Electric Program.
  4. The ACCOUNT NUMBER and NAME on the account for ALL heating fuel sources and electric.

You do not have to have a “disconnect” notice during the subsidy component of LIHEAP.

All eligible applicants will receive a benefit amount that is based on their income and primary fuel type.  Benefit amounts vary based on individual situations. All vouchers are paid directly to the primary fuel vendor with no funds being distributed directly to the applicant household.

Households should choose the date that contains the first letter of the head of household’s last name.

Nov. 4 – A Nov. 11 – Closed (Veterans Day) Nov. 18 – H Nov. 25 – M Dec. 2 – N Dec. 9 – S
Nov. 5 – Staff Day (Election Day) Nov. 12 – D, E Nov. 19 – H Nov. 26 – M Dec. 3 – O, P Dec. 10 – T
Nov. 6 – B Nov. 13 – F Nov. 20 – I, J Nov. 27 – Staff Day Dec. 4 – Q, R Dec. 11 – U, V, W
Nov. 7 – B Nov. 14 – G Nov. 21 – K Nov. 28 – Closed Dec. 5 – S Dec. 12 – X, Y, Z
Nov. 8 – C Nov. 15 – Open Nov. 22 – L Nov. 29 – Closed Dec. 6 – Open Dec. 13 – Open  (Last Day of Subsidy)

 

Applicants should bring their documents on their alphabetically assigned day to the Community Action office in their county. If an applicant cannot apply on their assigned day, contact the office to make other arrangements.

  • Floyd County
    60 Court Street
    Allen
    606-874-3595
  • Johnson County
    230 Court Street
    Paintsville
    606-789-6515
  • Magoffin County
    131 Church Street
    Salyersville
    606-349-2217 
  • Martin County
    387 E. Main Street
    Inez
    606-298-3217
  • Pike County
    478 Town Mountain Road
    Pikeville
    606-432-2775

Applications for the subsidy portion of LIHEAP will not be taken after Friday, December 13.

LIHEAP is funded through Community Action Kentucky (CAK), the Cabinet for Health and Family Services, and the U.S. Department of Health and Human Services (DHHS).

Written by Sarah Hill on October 21st, 2019

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