Archive for the ‘LIHEAP’ tag

Spring electric bill subsidy available now   no comments

Posted at 9:31 am in News

Big Sandy Area Community Action Program will have an enrollment period for LIHEAP Spring Subsidy Cooling Component from May 2 through June 17, 2022. The program is designed to help offset the cost of a household’s electric bills.

Applications will be accepted during the enrollment period, or until designated funds are depleted on a first-come, first-serve basis. Income eligibility for the program is up to and including 150% of the Federal Poverty Guidelines. Benefits are paid directly to the electric vendor. Individuals should acquire and submit an application through their local Community Action Agency office.

The Spring Subsidy Cooling Component provides households one-time benefit ranging from $50 to $200 depending on income levels and housing category.

All applicants will be required to supply the following documentation at the time of application:

  • Proof of Social Security Number or Permanent Residence card (Green Card) for each member of the household.
  • Proof of all household’s (all members) income from the preceding month.
  • Most current electric bill, statement from your landlord if electric is included in your rent, statement from utility company if you participate in a Pre-Pay Electric Program.
  • The account number and name on the account for the electric bill.

Appointments can be made online by visiting the agency’s website at www.bsacap.org/bookings. You must choose the county you reside in, then picking a date on or after May 2 and a time that would be best for you, add your contact details, and click “Book.” Those without internet access or who are unable to book online can call the agency’s toll free hotline at 1-888-658-3641 to book an appointment over the telephone. Telephone and in-person appointments are available.

Appointments and applications will be taken during business hours from 8 a.m. to 4:30 p.m., Monday through Friday.

Community Action Kentucky administers LIHEAP in partnership with the Kentucky Cabinet for Health and Family Services who receive the funding as a pass-through block grant from the U.S. Department of Health and Human Services.

 

Written by Sarah Hill on May 3rd, 2022

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Utility Assistance Available   no comments

Posted at 3:39 pm in News

Low-Income Home Energy Assistance Program (LIHEAP) Crisis

An enrollment period for LIHEAP Crisis will begin January 10, 2022 through March 31, 2022, or until available funds have been expended. The purpose of the program is to assist households who are at risk of or currently experiencing a home heating crisis.

Benefits offered through the Crisis Component are limited to the amount necessary to relieve the crisis with the maximum amount not to exceed the Community Action Agency’s local cost for a deliverable supply of the household’s primary heating fuel or $600 for gas or electric.

Applications will be accepted during the enrollment period, or until designated funds are depleted on a first-come, first-serve basis. Income eligibility for the program is up to and including 150% of the Federal Poverty Guidelines. Benefits are paid directly to the fuel vendor. Individuals should apply through their local Community Action Agency office.

All applicants will be required to supply the following documentation at time of application:

  • Proof of Social Security Number or Permanent Residence card (Green Card) for each member of the household.
  • Proof of all household’s (all members) income from the preceding month.
  • The account number and name on the account for main heating fuel sources and electric bill.
  • Most current heating bill, statement from your landlord if heating expenses are included in your rent, or a statement from utility company if you participate in a Pre-Pay Electric Program.
    • Applicants requesting assistance for natural gas or electric must bring a disconnect/past due notice (example: arrearage payment plan, past due notice, termination notice, or final notice). If your rent includes heat you must bring a copy of your lease and eviction notice. Applicants who participate in a Pre-Pay Electric Program must bring a statement from the utility company that shows they have 10 days or less of pre-paid electric service.

Low Income Home Water Assistance Program (LIHWAP)

The Low Income Household Water Assistance Program (LIHWAP) is designed to assist eligible Kentucky households with their water and wastewater costs. Income eligibility for the program is up to and including 150% of the Federal Poverty Guidelines. Benefits are paid directly to the household’s water service vendor. Applications will be accepted during the enrollment periods, or until designated funds are depleted on a first-come, first-serve basis.

 LIHWAP Crisis enrollment will run through June 1, 2022. Crisis benefits are available to eligible households who are experiencing a water and/or wastewater crisis. Crisis benefits will cover the minimum needed to alleviate the crisis not to exceed $800. Households can reapply each time they experience a crisis situation until maximum benefit is reached.

  • Households must provide at least one of the following: a disconnect/past due notice, disconnection notice, or an eviction notice for non-payment of rent (if water service cost are included as an undesignated portion of rent). .

 LIHWAP Subsidy enrollment begins January 10, 2022 and will run through June 1, 2022. Eligible households can apply for a one-time benefit to offset the cost of their household’s water or wastewater services.

Interested households should contact their local Community Action Agency office to apply.

All applicants will be required to supply the following documentation at time of application:

  • Proof of Social Security Number or Permanent Residence card (Green Card) for each member of the household.
  • Proof of all household’s (all members) income from the preceding month.
  • Most current water service bill (water and/or wastewater), including account number and name on account, statement from your landlord if water service expenses are included in your rent, statement from utility company if you participate in a Pre-Pay Program.

Written by Sarah Hill on January 18th, 2022

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Utility Assistance Appointments Booking January 3rd   no comments

Posted at 2:10 pm in News

Big Sandy Area Community Action Program (BSACAP) will open online and telephone appointment bookings for the Low Income Home Water Assistance Program (LIHWAP) – both the Crisis and Subsidy Components – and the Crisis Component of the Low Income Home Energy Assistance Program (LIHEAP) beginning January 3, 2022.

Appointments for all three components are available now. Below is a timeline and brief explanation of each component:

  • Crisis Water Assistance – Applications accepted January 3, 2022 through June 1, 2022, or until designated funds are depleted. Applicants must provide at least one of the following: a disconnect/past due notice, disconnection notice, or an eviction notice for non-payment of rent (if water service cost is included in your rent). Benefits are limited to the minimum needed to alleviate the crisis, not to exceed $800. Households can reapply each time they experience a crisis until they have reached their maximum benefits ($800).
  • Subsidy Water Assistance – Applications accepted January 10, 2022 through June 1, 2022, or until designated funds are depleted. Eligible households can apply for a one-time water service benefit ranging from $300 to $400 depending on income level, housing category, and water service benefit type. No disconnect required. Participation in LIHWAP Crisis will not affect a household’s eligibility.
  • Crisis Heating Assistance – Applications accepted January 10, 2022 through March 31, 2022, or until designated funds are depleted. Households are considered to be in a home heating crisis if: the household is within four days of running out of fuel if bulk fuel (coal, fuel oil, propane, kerosene, or wood) is the primary heating source, or the household has received a disconnect notice if natural gas or electric is the heating source, or the household’s home heating costs are included in the rent and the household has received an eviction notice for non-payment of rent. Benefits are limited to the minimum needed to alleviate the crisis, not to exceed $600. Households can reapply each time they experience a crisis until they have reached their maximum benefits ($600).

All appointments will be taken on a first-come, first-served basis. You may book an appointment for Crisis Water Assistance ALONE until January 10, 2022. Beginning January 10, 2022 a single appointment will cover all three assistance programs or any needed combination.

Households must meet eligibility requirements and be at or below 150% of the federal poverty level.

All applicants will be required to supply the following documentation at the time of application:

  • Proof of Social Security Number or Permanent Residence card (Green Card) for each member of the household.
  • Proof of all household’s (all members) income from the preceding month.
  • Most current utility bill (electric, water and/or wastewater), including account number and name on account; or statement from your landlord if water service expenses are included in your rent; or statement from utility company if you participate in a Pre-Pay Program.

Appointments can be made online by visiting the agency’s website at www.bsacap.org/bookings. You must choose the county you reside in, then picking a date and a time that would be best for you. Next, add your contact details and click “Book.” Those without internet access or who are unable to book online can call the agency’s toll free hotline at 1-888-658-3641 to book an appointment over the telephone. Appointments and applications will be taken during business hours from 8 a.m. to 4:30 p.m., Monday through Friday.

Big Sandy Area Community Action Program serves Floyd, Johnson, Magoffin, Martin, and Pike counties. If you live in another county, you can access the program by finding the Community Action Agency in your area at capky.org.

LIHEAP and LIHWAP are national utility assistance initiatives funded by the U.S. Department of Health and Human Services and funded in Kentucky by the state Cabinet for Health and Family Services and Community Action Kentucky.

Written by Sarah Hill on December 29th, 2021

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Heating assistance signups available   no comments

Posted at 10:18 am in News

The subsidy portion of the Low-Income Home Energy Assistance Program (LIHEAP), administered by Big Sandy Area Community Action Program, has begun. Low-income individuals and families in need of assistance make an appointment online or over the phone.

LIHEAP is a federally-funded program that helps low-income households with their home energy bills. By ensuring proper heating, the risk of health and safety problems such as illness, fire, or eviction is reduced. This important federal program helps provide heating assistance to over 100,000 families in Kentucky each year.  It operates in two components:  the subsidy component and the crisis component.

You do not have to have a “disconnect” notice during the subsidy component of LIHEAP.

Individuals seeking assistance during the subsidy component must be at or below 150% of the federal poverty level and provide the following information:

  1. Proof of Social Security Number or Permanent Residence (Green Card) for EACH member of the household. In order to receive assistance you MUST bring EVERY Social Security Number or Permanent Residence (Green Card) for each member.
  2. Proof of ALL household’s (ALL MEMBERS) income from previous month.
  3. Most CURRENT heating bill, statement from your landlord if heating expenses are included in rent, statement from utility company if you participate in Pre-Pay Electric Program.
  4. The ACCOUNT NUMBER and NAME on the account for ALL heating fuel sources and electric.

Documentation can be uploaded on the agency’s secure website. Those without internet service can provide copies of their documentation to the agency by placing them in the locked boxes outside of the local county office.

All eligible applicants will receive a benefit amount that is based on their income and primary fuel type.  Benefit amounts vary based on individual situations. All vouchers are paid directly to the primary fuel vendor with no funds being distributed directly to the applicant household.

Appointments to receive LIHEAP service are being taken now. Appointments can be made online by visiting the agency’s website at www.bsacap.org/bookings. Choose the county you reside in. Pick a date on or after November 2nd and a time that would be best for you, add your contact details, and click “Book.” Bookings can also be reached through Facebook by clicking the “Book Now” button at the top of Big Sandy Area Community Action Program’s page (@BSACAP), just under the cover photo.

Those without internet access can call the automated appointment booking system at (606) 887-1441 and book an appointment over the telephone. Please listen carefully to the menus options. The agency has been experiencing high call volumes and appreciates your patience.

Applications for the subsidy portion of LIHEAP will not be taken after Friday, December 10.

LIHEAP is funded through Community Action Kentucky (CAK), the Cabinet for Health and Family Services, and the U.S. Department of Health and Human Services (DHHS).

Written by Sarah Hill on October 28th, 2021

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Attention: LIHEAP Fuel Vendors   no comments

Posted at 9:11 am in News

Written by Kevin Horn on October 11th, 2021

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Electric bill payment assistance open for summer   no comments

Posted at 10:09 am in News

Big Sandy Area Community Action Program will be taking applications for the Summer Cooling portion of the Low-Income Home Energy Assistance Program (LIHEAP) now through October 29, 2021. The Summer Cooling portion of LIHEAP offers payment assistance for electric bills on a first come, first serve basis until funds are exhausted.

The household income limit will be 150% of the federal poverty guidelines. All income eligible households are encouraged to apply.

150% of the federal poverty limit is a gross monthly household income of $1,610 for a one-person household, $2,177.50 for a two-person household, $2,745 for a three-person household, $3,312.50 for a four-person household, and $3,880 for a five-person household.

The agency will be able to provide some amount of assistance to income eligible households regardless of their bill payment status. “If you are up-to-date on your electric bill, have a past due notice, a disconnect notice, or an eviction notice if your electric is included in your rent, we will be able to offer you some type of assistance,” said Executive Director Wanda Thacker.

She explained further that taking advantage of the Summer Cooling portion of the program would not affect a household’s ability to qualify for future seasons and cycles of the program. “If a household is still income eligible in the fall or winter, they will still be able to get help then, even if they’ve received Summer Cooling funds.”

Applications will be completed by appointment and over the phone or through electronic communication. Appointments can be made over the phone by calling (606) 887-1441 between 8 a.m. and 4:30 p.m., Monday through Friday or online by visiting www.bsacap.org/bookings.

Individuals seeking assistance must meet income eligibility requirements and be able to provide the following information:

  1. Proof of Social Security Number or Permanent Residence (Green Card) for EACH member of the household. In order to receive assistance you MUST bring EVERY Social Security Number or Permanent Residence (Green Card) for each member.
  2. Proof of ALL household’s (ALL MEMBERS) income from previous month.
  3. Most CURRENT heating bill, statement from your landlord if heating expenses are included in rent, statement from utility company if you participate in Pre-Pay Electric Program.
  4. The ACCOUNT NUMBER and NAME on the account for ALL heating fuel sources and electric.

Documentation can be provided electronically by uploading pictures of your documents on the appointment booking webpage or by fax. Agency staff will work with you to determine the best method for your household.

All vouchers are paid directly to the primary electric vendor with no funds being distributed directly to the applicant household.

LIHEAP is funded through Community Action Kentucky (CAK), the Cabinet for Health and Family Services, and the U.S. Department of Health and Human Services (DHHS).

Written by Sarah Hill on July 12th, 2021

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Book Appointments for Crisis Heating Assistance   no comments

Posted at 10:09 am in News

Big Sandy Area Community Action Program (BSACAP) is taking appointments for the Crisis component of the Low-Income Home Energy Assistance Program (LIHEAP). Applications will be taken on a first-come, first-served basis until March 31 or until funds are exhausted.

The Crisis component of LIHEAP provides assistance to low-income households experiencing heating emergencies. The household must have a disconnect notice or be within four days of running out of bulk fuel in order to be considered as being in an emergency situation. Big Sandy Area Community Action Program serves Floyd, Johnson, Magoffin, Martin, and Pike counties. If you live in another county, you can access the program by finding the Community Action Agency in your area at capky.org.

Households are considered to be in a home heating crisis if:

  • the household is within four days of running out of fuel if bulk fuel (coal, fuel oil, propane, kerosene, or wood) is the primary heating source; or
  • the household has received a disconnect notice if natural gas or electric is the heating source; or
  • the household’s home heating costs are included in the rent and the household has received an eviction notice for non-payment of rent.

To be eligible for Crisis assistance, households must verify their address, verify a heating crisis exists and meet federal income eligibility guidelines. Applicants also must apply in their county of residence.

In addition, applicants must provide the following:

  • Proof of household income for prior month;
  • Birthdates for all household members;
  • Social security card or official documentation with social security numbers for each member of household.

Appointments can be made online by visiting the agency’s website at www.bsacap.org/bookings. You must choose the county you reside in, then picking a date on or after January 4th and a time that would be best for you, add your contact details, and click “Book.” Bookings can also be reached through Facebook by clicking the “Book Now” button at the top of Big Sandy Area Community Action Program’s page (@BSACAP), just under the cover photo. Those without internet access or who are unable to book online can call the agency’s toll free hotline at 1-888-658-3641 to book an appointment over the telephone.

Appointments and applications will be taken during business hours from 8 a.m. to 4:30 p.m., Monday through Friday.

LIHEAP, a national energy assistance initiative funded by the U.S. Department of Health and Human Services, is funded in Kentucky by the state Cabinet for Health and Family Services and Community Action Kentucky.

Written by Sarah Hill on December 29th, 2020

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Heating assistance signups available   no comments

Posted at 11:49 am in News

The subsidy portion of the Low-Income Home Energy Assistance Program (LIHEAP), administered by Big Sandy Area Community Action Program, has begun. Low-income individuals and families in need of assistance should contact the Community Action office in their county either online or over the phone between 8 a.m. and 4:30 p.m., Monday through Friday.

LIHEAP is a federally-funded program that helps low-income households with their home energy bills. By ensuring proper heating, the risk of health and safety problems such as illness, fire, or eviction is reduced. This important federal program helps provide heating assistance to over 100,000 families in Kentucky each year.  It operates in two components:  the subsidy component and the crisis component.

You do not have to have a “disconnect” notice during the subsidy component of LIHEAP.

Individuals seeking assistance during the subsidy component must be at or below 150% of the federal poverty level and provide the following information:

  1. Proof of Social Security Number or Permanent Residence (Green Card) for EACH member of the household. In order to receive assistance you MUST bring EVERY Social Security Number or Permanent Residence (Green Card) for each member.
  2. Proof of ALL household’s (ALL MEMBERS) income from previous month.
  3. Most CURRENT heating bill, statement from your landlord if heating expenses are included in rent, statement from utility company if you participate in Pre-Pay Electric Program.
  4. The ACCOUNT NUMBER and NAME on the account for ALL heating fuel sources and electric.

All eligible applicants will receive a benefit amount that is based on their income and primary fuel type.  Benefit amounts vary based on individual situations. All vouchers are paid directly to the primary fuel vendor with no funds being distributed directly to the applicant household.

Appointments to receive LIHEAP service are being taken now. Appointments can be made online by visiting the agency’s website at www.bsacap.org/bookings. Choose the county you reside in. Pick a date on or after November 2nd and a time that would be best for you, add your contact details, and click “Book.” Bookings can also be reached through Facebook by clicking the “Book Now” button at the top of Big Sandy Area Community Action Program’s page (@BSACAP), just under the cover photo.

Those without internet access can call the BSACAP service office in their county and book an appointment over the telephone. Please listen carefully to the menus options. The agency has been experiencing high call volumes and appreciates your patience.

  • Floyd County – 606-874-3595
  • Johnson County – 606-789-6515
  • Magoffin County – 606-349-2217
  • Martin County – 606-298-3217
  • Pike County – 606-432-2775

Applications for the subsidy portion of LIHEAP will not be taken after Friday, December 11.

LIHEAP is funded through Community Action Kentucky (CAK), the Cabinet for Health and Family Services, and the U.S. Department of Health and Human Services (DHHS).

The agency will also be providing the Healthy at Home Utility Relief program, which is for households that are at or below 200% of the Federal Poverty Level, use electric or natural gas as their primary heating source, and have a past due balance or disconnect notice. Households must apply for LIHEAP funds first. Agency staff can assist households to find the programs that best fit their needs.

Written by Sarah Hill on October 30th, 2020

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Electric bill payment assistance open for summer   no comments

Posted at 2:14 pm in News

Big Sandy Area Community Action Program will be taking applications for the Summer Cooling portion of the Low-Income Home Energy Assistance Program (LIHEAP) now through October 30, 2020. The Summer Cooling portion of LIHEAP offers payment assistance for electric bills on a first come, first serve basis until funds are exhausted.

The household income limit has been raised to 60 percent of the state median income, which means more people can receive the benefits of the program. All income eligible households are encouraged to apply.

Sixty percent of the Kentucky state median income is a gross monthly household income of $2,020 for a one-person household, $2,641 for a two-person household, $3,263 for a three-person household, $3,885 for a four-person household, and $4,506 for a five-person household.

The agency will be able to provide some amount of assistance to income eligible households regardless of their bill payment status. “If you are up-to-date on your electric bill, have a past due notice, a disconnect notice, or an eviction notice if your electric is included in your rent, we will be able to offer you some type of assistance,” said Executive Director Wanda Thacker.

She explained further that taking advantage of the Summer Cooling portion of the program would not affect a household’s ability to qualify for future seasons and cycles of the program. “If a household is still income eligible in the fall or winter, they will still be able to get help then, even if they’ve received Summer Cooling funds.”

Applications will be completed by appointment and over the phone or through electronic communication. Appointments can be made over the phone by calling 1-877-792-2219 between 8 a.m. and 4:30 p.m., Monday through Friday or online by visiting www.bsacap.org/bookings.

Individuals seeking assistance must meet income eligibility requirements and be able to provide the following information:

  1. Proof of Social Security Number or Permanent Residence (Green Card) for EACH member of the household. In order to receive assistance you MUST bring EVERY Social Security Number or Permanent Residence (Green Card) for each member.
  2. Proof of ALL household’s (ALL MEMBERS) income from previous month.
  3. Most CURRENT electric bill, statement from your landlord if electric expenses are included in rent, statement from utility company if you participate in Pre-Pay Electric Program.
  4. The ACCOUNT NUMBER and NAME on the account for ALL electric sources.

Documentation can be provided electronically or by fax. Agency staff will work with you to determine the best method for your household.

All vouchers are paid directly to the primary electric vendor with no funds being distributed directly to the applicant household.

LIHEAP is funded through Community Action Kentucky (CAK), the Cabinet for Health and Family Services, and the U.S. Department of Health and Human Services (DHHS).

Written by Sarah Hill on July 2nd, 2020

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Electric bill and home energy assistance signups end June 30   no comments

Posted at 1:57 pm in News

Income limit raised, no disconnection required

People who would like assistance paying their electric bill or other home energy costs are encouraged to apply for the subsidy portion of the Low-Income Home Energy Assistance Program (LIHEAP), administered by Big Sandy Area Community Action before the end of the month.

Anyone who has not received LIHEAP assistance since April 30 and meets the income guidelines is encouraged to apply. The income limit has been raised, so the agency is hopeful that they will be able to reach more people, including those who may have lost their job due to the pandemic. Disconnect notices are not required at this time.

The income limit has increased, so now a single person who made $1,595 or less last month qualifies,” explained BSACAP Executive Director Wanda Thacker. “The income limit increases by $560 for every person in the house, so if two people are in the house and their combined income was $2,155 or less last month, then they can get assistance too.”

The agency also said that the extra $600 per week of unemployment funds that some people may be receiving and the Economic Impact Payments ($1,200 for adults, $500 for children) do not count as income for this program. “We really want to give as many people as possible the chance to benefit from these funds,” Thacker said.

Applicants should call the agency’s toll-free LIHEAP hotline to book an appointment: 1-877-792-2219. Appointments can also be made through the agency’s website at www.bsacap.org/bookings.

LIHEAP is funded through Community Action Kentucky (CAK), the Cabinet for Health and Family Services, and the U.S. Department of Health and Human Services (DHHS).

Written by Sarah Hill on June 18th, 2020

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