Archive for the ‘Utilities’ tag

Utility Assistance Available   no comments

Posted at 3:39 pm in News

Low-Income Home Energy Assistance Program (LIHEAP) Crisis

An enrollment period for LIHEAP Crisis will begin January 10, 2022 through March 31, 2022, or until available funds have been expended. The purpose of the program is to assist households who are at risk of or currently experiencing a home heating crisis.

Benefits offered through the Crisis Component are limited to the amount necessary to relieve the crisis with the maximum amount not to exceed the Community Action Agency’s local cost for a deliverable supply of the household’s primary heating fuel or $600 for gas or electric.

Applications will be accepted during the enrollment period, or until designated funds are depleted on a first-come, first-serve basis. Income eligibility for the program is up to and including 150% of the Federal Poverty Guidelines. Benefits are paid directly to the fuel vendor. Individuals should apply through their local Community Action Agency office.

All applicants will be required to supply the following documentation at time of application:

  • Proof of Social Security Number or Permanent Residence card (Green Card) for each member of the household.
  • Proof of all household’s (all members) income from the preceding month.
  • The account number and name on the account for main heating fuel sources and electric bill.
  • Most current heating bill, statement from your landlord if heating expenses are included in your rent, or a statement from utility company if you participate in a Pre-Pay Electric Program.
    • Applicants requesting assistance for natural gas or electric must bring a disconnect/past due notice (example: arrearage payment plan, past due notice, termination notice, or final notice). If your rent includes heat you must bring a copy of your lease and eviction notice. Applicants who participate in a Pre-Pay Electric Program must bring a statement from the utility company that shows they have 10 days or less of pre-paid electric service.

Low Income Home Water Assistance Program (LIHWAP)

The Low Income Household Water Assistance Program (LIHWAP) is designed to assist eligible Kentucky households with their water and wastewater costs. Income eligibility for the program is up to and including 150% of the Federal Poverty Guidelines. Benefits are paid directly to the household’s water service vendor. Applications will be accepted during the enrollment periods, or until designated funds are depleted on a first-come, first-serve basis.

 LIHWAP Crisis enrollment will run through June 1, 2022. Crisis benefits are available to eligible households who are experiencing a water and/or wastewater crisis. Crisis benefits will cover the minimum needed to alleviate the crisis not to exceed $800. Households can reapply each time they experience a crisis situation until maximum benefit is reached.

  • Households must provide at least one of the following: a disconnect/past due notice, disconnection notice, or an eviction notice for non-payment of rent (if water service cost are included as an undesignated portion of rent). .

 LIHWAP Subsidy enrollment begins January 10, 2022 and will run through June 1, 2022. Eligible households can apply for a one-time benefit to offset the cost of their household’s water or wastewater services.

Interested households should contact their local Community Action Agency office to apply.

All applicants will be required to supply the following documentation at time of application:

  • Proof of Social Security Number or Permanent Residence card (Green Card) for each member of the household.
  • Proof of all household’s (all members) income from the preceding month.
  • Most current water service bill (water and/or wastewater), including account number and name on account, statement from your landlord if water service expenses are included in your rent, statement from utility company if you participate in a Pre-Pay Program.

Written by Sarah Hill on January 18th, 2022

Tagged with , , , , , , , ,

Utility Assistance Appointments Booking January 3rd   no comments

Posted at 2:10 pm in News

Big Sandy Area Community Action Program (BSACAP) will open online and telephone appointment bookings for the Low Income Home Water Assistance Program (LIHWAP) – both the Crisis and Subsidy Components – and the Crisis Component of the Low Income Home Energy Assistance Program (LIHEAP) beginning January 3, 2022.

Appointments for all three components are available now. Below is a timeline and brief explanation of each component:

  • Crisis Water Assistance – Applications accepted January 3, 2022 through June 1, 2022, or until designated funds are depleted. Applicants must provide at least one of the following: a disconnect/past due notice, disconnection notice, or an eviction notice for non-payment of rent (if water service cost is included in your rent). Benefits are limited to the minimum needed to alleviate the crisis, not to exceed $800. Households can reapply each time they experience a crisis until they have reached their maximum benefits ($800).
  • Subsidy Water Assistance – Applications accepted January 10, 2022 through June 1, 2022, or until designated funds are depleted. Eligible households can apply for a one-time water service benefit ranging from $300 to $400 depending on income level, housing category, and water service benefit type. No disconnect required. Participation in LIHWAP Crisis will not affect a household’s eligibility.
  • Crisis Heating Assistance – Applications accepted January 10, 2022 through March 31, 2022, or until designated funds are depleted. Households are considered to be in a home heating crisis if: the household is within four days of running out of fuel if bulk fuel (coal, fuel oil, propane, kerosene, or wood) is the primary heating source, or the household has received a disconnect notice if natural gas or electric is the heating source, or the household’s home heating costs are included in the rent and the household has received an eviction notice for non-payment of rent. Benefits are limited to the minimum needed to alleviate the crisis, not to exceed $600. Households can reapply each time they experience a crisis until they have reached their maximum benefits ($600).

All appointments will be taken on a first-come, first-served basis. You may book an appointment for Crisis Water Assistance ALONE until January 10, 2022. Beginning January 10, 2022 a single appointment will cover all three assistance programs or any needed combination.

Households must meet eligibility requirements and be at or below 150% of the federal poverty level.

All applicants will be required to supply the following documentation at the time of application:

  • Proof of Social Security Number or Permanent Residence card (Green Card) for each member of the household.
  • Proof of all household’s (all members) income from the preceding month.
  • Most current utility bill (electric, water and/or wastewater), including account number and name on account; or statement from your landlord if water service expenses are included in your rent; or statement from utility company if you participate in a Pre-Pay Program.

Appointments can be made online by visiting the agency’s website at www.bsacap.org/bookings. You must choose the county you reside in, then picking a date and a time that would be best for you. Next, add your contact details and click “Book.” Those without internet access or who are unable to book online can call the agency’s toll free hotline at 1-888-658-3641 to book an appointment over the telephone. Appointments and applications will be taken during business hours from 8 a.m. to 4:30 p.m., Monday through Friday.

Big Sandy Area Community Action Program serves Floyd, Johnson, Magoffin, Martin, and Pike counties. If you live in another county, you can access the program by finding the Community Action Agency in your area at capky.org.

LIHEAP and LIHWAP are national utility assistance initiatives funded by the U.S. Department of Health and Human Services and funded in Kentucky by the state Cabinet for Health and Family Services and Community Action Kentucky.

Written by Sarah Hill on December 29th, 2021

Tagged with , , , , , , , ,

Heating assistance signups available   no comments

Posted at 10:18 am in News

The subsidy portion of the Low-Income Home Energy Assistance Program (LIHEAP), administered by Big Sandy Area Community Action Program, has begun. Low-income individuals and families in need of assistance make an appointment online or over the phone.

LIHEAP is a federally-funded program that helps low-income households with their home energy bills. By ensuring proper heating, the risk of health and safety problems such as illness, fire, or eviction is reduced. This important federal program helps provide heating assistance to over 100,000 families in Kentucky each year.  It operates in two components:  the subsidy component and the crisis component.

You do not have to have a “disconnect” notice during the subsidy component of LIHEAP.

Individuals seeking assistance during the subsidy component must be at or below 150% of the federal poverty level and provide the following information:

  1. Proof of Social Security Number or Permanent Residence (Green Card) for EACH member of the household. In order to receive assistance you MUST bring EVERY Social Security Number or Permanent Residence (Green Card) for each member.
  2. Proof of ALL household’s (ALL MEMBERS) income from previous month.
  3. Most CURRENT heating bill, statement from your landlord if heating expenses are included in rent, statement from utility company if you participate in Pre-Pay Electric Program.
  4. The ACCOUNT NUMBER and NAME on the account for ALL heating fuel sources and electric.

Documentation can be uploaded on the agency’s secure website. Those without internet service can provide copies of their documentation to the agency by placing them in the locked boxes outside of the local county office.

All eligible applicants will receive a benefit amount that is based on their income and primary fuel type.  Benefit amounts vary based on individual situations. All vouchers are paid directly to the primary fuel vendor with no funds being distributed directly to the applicant household.

Appointments to receive LIHEAP service are being taken now. Appointments can be made online by visiting the agency’s website at www.bsacap.org/bookings. Choose the county you reside in. Pick a date on or after November 2nd and a time that would be best for you, add your contact details, and click “Book.” Bookings can also be reached through Facebook by clicking the “Book Now” button at the top of Big Sandy Area Community Action Program’s page (@BSACAP), just under the cover photo.

Those without internet access can call the automated appointment booking system at (606) 887-1441 and book an appointment over the telephone. Please listen carefully to the menus options. The agency has been experiencing high call volumes and appreciates your patience.

Applications for the subsidy portion of LIHEAP will not be taken after Friday, December 10.

LIHEAP is funded through Community Action Kentucky (CAK), the Cabinet for Health and Family Services, and the U.S. Department of Health and Human Services (DHHS).

Written by Sarah Hill on October 28th, 2021

Tagged with , , , , , , , ,

Attention: LIHEAP Fuel Vendors   no comments

Posted at 9:11 am in News

Written by Kevin Horn on October 11th, 2021

Tagged with , , , , , , ,

Electric bill payment assistance open for summer   no comments

Posted at 10:09 am in News

Big Sandy Area Community Action Program will be taking applications for the Summer Cooling portion of the Low-Income Home Energy Assistance Program (LIHEAP) now through October 29, 2021. The Summer Cooling portion of LIHEAP offers payment assistance for electric bills on a first come, first serve basis until funds are exhausted.

The household income limit will be 150% of the federal poverty guidelines. All income eligible households are encouraged to apply.

150% of the federal poverty limit is a gross monthly household income of $1,610 for a one-person household, $2,177.50 for a two-person household, $2,745 for a three-person household, $3,312.50 for a four-person household, and $3,880 for a five-person household.

The agency will be able to provide some amount of assistance to income eligible households regardless of their bill payment status. “If you are up-to-date on your electric bill, have a past due notice, a disconnect notice, or an eviction notice if your electric is included in your rent, we will be able to offer you some type of assistance,” said Executive Director Wanda Thacker.

She explained further that taking advantage of the Summer Cooling portion of the program would not affect a household’s ability to qualify for future seasons and cycles of the program. “If a household is still income eligible in the fall or winter, they will still be able to get help then, even if they’ve received Summer Cooling funds.”

Applications will be completed by appointment and over the phone or through electronic communication. Appointments can be made over the phone by calling (606) 887-1441 between 8 a.m. and 4:30 p.m., Monday through Friday or online by visiting www.bsacap.org/bookings.

Individuals seeking assistance must meet income eligibility requirements and be able to provide the following information:

  1. Proof of Social Security Number or Permanent Residence (Green Card) for EACH member of the household. In order to receive assistance you MUST bring EVERY Social Security Number or Permanent Residence (Green Card) for each member.
  2. Proof of ALL household’s (ALL MEMBERS) income from previous month.
  3. Most CURRENT heating bill, statement from your landlord if heating expenses are included in rent, statement from utility company if you participate in Pre-Pay Electric Program.
  4. The ACCOUNT NUMBER and NAME on the account for ALL heating fuel sources and electric.

Documentation can be provided electronically by uploading pictures of your documents on the appointment booking webpage or by fax. Agency staff will work with you to determine the best method for your household.

All vouchers are paid directly to the primary electric vendor with no funds being distributed directly to the applicant household.

LIHEAP is funded through Community Action Kentucky (CAK), the Cabinet for Health and Family Services, and the U.S. Department of Health and Human Services (DHHS).

Written by Sarah Hill on July 12th, 2021

Tagged with , , , , , , ,

Healthy at Home Eviction Relief Fund   no comments

Posted at 11:36 am in News

Written by Sarah Hill on February 24th, 2021

Tagged with , , , , , , , , , ,

BSACAP distributes millions in relief funds   no comments

Posted at 3:56 pm in News

Phones have been ringing off the hook for months at Big Sandy Area Community Action Program offices as the number of requests for help from the local nonprofit sky-rocketed due to the coronavirus pandemic and the economic hardships it caused.

All told, since April of 2020, the agency has provided $2,744,210 in LIHEAP funds to local individuals and families, filling nearly 14,000 requests for assistance.

The agency finished their fall Low Income Home Energy Assistance Program (LIHEAP) season on December 11. Through this portion of the LIHEAP program, $542,900 was used to fill 3,058 requests for help from households in need to assist with winter heating costs.

Unusual for the nonprofit, they were able to provide spring and summer cooling LIHEAP assistance this year as well, due to the economic hardship generated by the COVID-19 pandemic. $2,148,889 was provided to local households for these two programs, ensuring that 10,426 requests for energy assistance were filled.

In December, BSACAP exhausted the Healthy at Home funds provided to their agency for distribution. The agency distributed $1,347,320 in Healthy at Home Funds and filled 3,785 requests for assistance across their five county service area.

The Healthy at Home Utility Relief Fund provided relief to Kentuckians affected by COVID-19 who needed assistance with their water, wastewater, electric, or natural gas service. BSACAP partnered Community Action Kentucky and Team Kentucky to distribute these funds in Floyd, Johnson, Magoffin, Martin, and Pike counties.

The agency also used funding from the Coronavirus Aid, Relief, and Economic Security (CARES) Act to offer additional water, wastewater, and garbage bill assistance to households that had fallen behind on their bills. Across the area, 999 households received $127,629 to help them maintain health and hygiene at home through the agency’s CARES Act utility assistance program.

Through their housing assistance program, BSACAP ensured that 53 men, women, and children were able to gain clean, safe, and stable housing, protecting them both from the elements and from the coronavirus.

BSACAP’s workforce and employment staff members completed well over 10,000 unemployment related tasks. They answered phones, answered questions, assisted with forms, corrected files, and other work as they stepped up to the unemployment crisis the workforce faced since April of 2020.

To assist those who lost their job due to COVID-19, the agency also distributed $25,915 in Team Kentucky Funds to 101 households. The funds were used to assist those impacted by the “stay-at-home” orders to pay their rent, keep their vehicle, and buy groceries and other household necessities.

“This has been a tremendously challenging year for so many people,” BSACAP Executive Director Wanda Thacker said. “Our agency has been running at top speed continuously for about 10 months in order to meet the needs of our communities. We know that we haven’t been able to reach every single person, but thousands of families across the Big Sandy area have been pulled back from the edge of disaster because of this work. We are grateful that we have had the opportunity to provide so many services to local people.”

BSACAP is currently operating the winter LIHEAP crisis season. LIHEAP is funded through Community Action Kentucky (CAK), the Cabinet for Health and Family Services, and the U.S. Department of Health and Human Services (DHHS). Funding for these projects is made possible, in part, by Community Services Block Grant with funds made available by the Cabinet for Health and Family Services and the U.S. Department of Health and Human Services.

Written by Sarah Hill on January 7th, 2021

Tagged with , , , , , , , , , , , , ,

Water, garbage bill payment assistance available   no comments

Posted at 1:31 pm in News

Big Sandy Area Community Action Program will begin taking applications for water, sewer, and garbage bill payment assistance on August 4, 2020. Assistance will be provided on a first come, first serve basis until funds are exhausted. The program is available to residents in Floyd, Johnson, Martin, Magoffin, and Pike counties.

The program will offer one-time payment assistance on a household’s water, sewer, and garbage bills with a maximum household benefit limit of $200. Not all households will receive the maximum benefit. Households that are billed for the utilities separately must present each of the bills at the time of service. The agency will accept bills with past due amounts.

The household income limit for this program is 200 percent of the federal poverty level. All income eligible households are encouraged to apply.

Two-hundred percent of the federal poverty level is a gross monthly household income of $2,127 for a one-person household, $2,837 for a two-person household, $3,620 for a three-person household, $4,367 for a four-person household, and $5,113 for a five-person household.

Applications will be completed by appointment and over the phone or through electronic communication. Appointments can be made over the phone by calling 1-877-792-2219 between 8 a.m. and 4:30 p.m., Monday through Friday or online by visiting www.bsacap.org/bookings.

Individuals seeking assistance must meet income eligibility requirements and be able to provide the following information:

  1. Proof of Social Security Number or Permanent Residence (Green Card) for EACH member of the household. In order to receive assistance you MUST bring EVERY Social Security Number or Permanent Residence (Green Card) for each member.
  2. Proof of ALL household’s (ALL MEMBERS) income from previous month.
  3. Most CURRENT water/sewer/garbage bill(s), statement from your landlord if utility expenses are included in rent, statement from utility company if you participate in a Pre-Pay Program.
  4. The ACCOUNT NUMBER and NAME on the account for ALL water, sewer, and garbage utility accounts.

Documentation can be provided electronically or by fax. Agency staff will work with you to determine the best method for your household.

All vouchers are paid directly to the primary utility vendor with no funds being distributed directly to the applicant household.

This program is operated with funding provided to Community Action Agencies by the federal Coronavirus Aid, Relief and Economic Security (CARES) Act.

Written by Sarah Hill on July 29th, 2020

Tagged with , , , , , , ,