Archive for the ‘Heating Assistance’ tag

Utility Assistance Available   no comments

Posted at 3:39 pm in News

Low-Income Home Energy Assistance Program (LIHEAP) Crisis

An enrollment period for LIHEAP Crisis will begin January 10, 2022 through March 31, 2022, or until available funds have been expended. The purpose of the program is to assist households who are at risk of or currently experiencing a home heating crisis.

Benefits offered through the Crisis Component are limited to the amount necessary to relieve the crisis with the maximum amount not to exceed the Community Action Agency’s local cost for a deliverable supply of the household’s primary heating fuel or $600 for gas or electric.

Applications will be accepted during the enrollment period, or until designated funds are depleted on a first-come, first-serve basis. Income eligibility for the program is up to and including 150% of the Federal Poverty Guidelines. Benefits are paid directly to the fuel vendor. Individuals should apply through their local Community Action Agency office.

All applicants will be required to supply the following documentation at time of application:

  • Proof of Social Security Number or Permanent Residence card (Green Card) for each member of the household.
  • Proof of all household’s (all members) income from the preceding month.
  • The account number and name on the account for main heating fuel sources and electric bill.
  • Most current heating bill, statement from your landlord if heating expenses are included in your rent, or a statement from utility company if you participate in a Pre-Pay Electric Program.
    • Applicants requesting assistance for natural gas or electric must bring a disconnect/past due notice (example: arrearage payment plan, past due notice, termination notice, or final notice). If your rent includes heat you must bring a copy of your lease and eviction notice. Applicants who participate in a Pre-Pay Electric Program must bring a statement from the utility company that shows they have 10 days or less of pre-paid electric service.

Low Income Home Water Assistance Program (LIHWAP)

The Low Income Household Water Assistance Program (LIHWAP) is designed to assist eligible Kentucky households with their water and wastewater costs. Income eligibility for the program is up to and including 150% of the Federal Poverty Guidelines. Benefits are paid directly to the household’s water service vendor. Applications will be accepted during the enrollment periods, or until designated funds are depleted on a first-come, first-serve basis.

 LIHWAP Crisis enrollment will run through June 1, 2022. Crisis benefits are available to eligible households who are experiencing a water and/or wastewater crisis. Crisis benefits will cover the minimum needed to alleviate the crisis not to exceed $800. Households can reapply each time they experience a crisis situation until maximum benefit is reached.

  • Households must provide at least one of the following: a disconnect/past due notice, disconnection notice, or an eviction notice for non-payment of rent (if water service cost are included as an undesignated portion of rent). .

 LIHWAP Subsidy enrollment begins January 10, 2022 and will run through June 1, 2022. Eligible households can apply for a one-time benefit to offset the cost of their household’s water or wastewater services.

Interested households should contact their local Community Action Agency office to apply.

All applicants will be required to supply the following documentation at time of application:

  • Proof of Social Security Number or Permanent Residence card (Green Card) for each member of the household.
  • Proof of all household’s (all members) income from the preceding month.
  • Most current water service bill (water and/or wastewater), including account number and name on account, statement from your landlord if water service expenses are included in your rent, statement from utility company if you participate in a Pre-Pay Program.

Written by Sarah Hill on January 18th, 2022

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Heating assistance signups available   no comments

Posted at 10:18 am in News

The subsidy portion of the Low-Income Home Energy Assistance Program (LIHEAP), administered by Big Sandy Area Community Action Program, has begun. Low-income individuals and families in need of assistance make an appointment online or over the phone.

LIHEAP is a federally-funded program that helps low-income households with their home energy bills. By ensuring proper heating, the risk of health and safety problems such as illness, fire, or eviction is reduced. This important federal program helps provide heating assistance to over 100,000 families in Kentucky each year.  It operates in two components:  the subsidy component and the crisis component.

You do not have to have a “disconnect” notice during the subsidy component of LIHEAP.

Individuals seeking assistance during the subsidy component must be at or below 150% of the federal poverty level and provide the following information:

  1. Proof of Social Security Number or Permanent Residence (Green Card) for EACH member of the household. In order to receive assistance you MUST bring EVERY Social Security Number or Permanent Residence (Green Card) for each member.
  2. Proof of ALL household’s (ALL MEMBERS) income from previous month.
  3. Most CURRENT heating bill, statement from your landlord if heating expenses are included in rent, statement from utility company if you participate in Pre-Pay Electric Program.
  4. The ACCOUNT NUMBER and NAME on the account for ALL heating fuel sources and electric.

Documentation can be uploaded on the agency’s secure website. Those without internet service can provide copies of their documentation to the agency by placing them in the locked boxes outside of the local county office.

All eligible applicants will receive a benefit amount that is based on their income and primary fuel type.  Benefit amounts vary based on individual situations. All vouchers are paid directly to the primary fuel vendor with no funds being distributed directly to the applicant household.

Appointments to receive LIHEAP service are being taken now. Appointments can be made online by visiting the agency’s website at www.bsacap.org/bookings. Choose the county you reside in. Pick a date on or after November 2nd and a time that would be best for you, add your contact details, and click “Book.” Bookings can also be reached through Facebook by clicking the “Book Now” button at the top of Big Sandy Area Community Action Program’s page (@BSACAP), just under the cover photo.

Those without internet access can call the automated appointment booking system at (606) 887-1441 and book an appointment over the telephone. Please listen carefully to the menus options. The agency has been experiencing high call volumes and appreciates your patience.

Applications for the subsidy portion of LIHEAP will not be taken after Friday, December 10.

LIHEAP is funded through Community Action Kentucky (CAK), the Cabinet for Health and Family Services, and the U.S. Department of Health and Human Services (DHHS).

Written by Sarah Hill on October 28th, 2021

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BSACAP distributes millions in relief funds   no comments

Posted at 3:56 pm in News

Phones have been ringing off the hook for months at Big Sandy Area Community Action Program offices as the number of requests for help from the local nonprofit sky-rocketed due to the coronavirus pandemic and the economic hardships it caused.

All told, since April of 2020, the agency has provided $2,744,210 in LIHEAP funds to local individuals and families, filling nearly 14,000 requests for assistance.

The agency finished their fall Low Income Home Energy Assistance Program (LIHEAP) season on December 11. Through this portion of the LIHEAP program, $542,900 was used to fill 3,058 requests for help from households in need to assist with winter heating costs.

Unusual for the nonprofit, they were able to provide spring and summer cooling LIHEAP assistance this year as well, due to the economic hardship generated by the COVID-19 pandemic. $2,148,889 was provided to local households for these two programs, ensuring that 10,426 requests for energy assistance were filled.

In December, BSACAP exhausted the Healthy at Home funds provided to their agency for distribution. The agency distributed $1,347,320 in Healthy at Home Funds and filled 3,785 requests for assistance across their five county service area.

The Healthy at Home Utility Relief Fund provided relief to Kentuckians affected by COVID-19 who needed assistance with their water, wastewater, electric, or natural gas service. BSACAP partnered Community Action Kentucky and Team Kentucky to distribute these funds in Floyd, Johnson, Magoffin, Martin, and Pike counties.

The agency also used funding from the Coronavirus Aid, Relief, and Economic Security (CARES) Act to offer additional water, wastewater, and garbage bill assistance to households that had fallen behind on their bills. Across the area, 999 households received $127,629 to help them maintain health and hygiene at home through the agency’s CARES Act utility assistance program.

Through their housing assistance program, BSACAP ensured that 53 men, women, and children were able to gain clean, safe, and stable housing, protecting them both from the elements and from the coronavirus.

BSACAP’s workforce and employment staff members completed well over 10,000 unemployment related tasks. They answered phones, answered questions, assisted with forms, corrected files, and other work as they stepped up to the unemployment crisis the workforce faced since April of 2020.

To assist those who lost their job due to COVID-19, the agency also distributed $25,915 in Team Kentucky Funds to 101 households. The funds were used to assist those impacted by the “stay-at-home” orders to pay their rent, keep their vehicle, and buy groceries and other household necessities.

“This has been a tremendously challenging year for so many people,” BSACAP Executive Director Wanda Thacker said. “Our agency has been running at top speed continuously for about 10 months in order to meet the needs of our communities. We know that we haven’t been able to reach every single person, but thousands of families across the Big Sandy area have been pulled back from the edge of disaster because of this work. We are grateful that we have had the opportunity to provide so many services to local people.”

BSACAP is currently operating the winter LIHEAP crisis season. LIHEAP is funded through Community Action Kentucky (CAK), the Cabinet for Health and Family Services, and the U.S. Department of Health and Human Services (DHHS). Funding for these projects is made possible, in part, by Community Services Block Grant with funds made available by the Cabinet for Health and Family Services and the U.S. Department of Health and Human Services.

Written by Sarah Hill on January 7th, 2021

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BSACAP to start LIHEAP pre-registration for elderly and disabled on Oct. 21   no comments

Posted at 3:37 pm in News

Big Sandy Area Community Action Program (BSACAP) is offering pre-registration for the Subsidy portion of the Low-Income Home Energy Assistance Program (LIHEAP). The pre-registration will begin on Monday, October 21, and last until November 1.

BSACAP Executive Director Wanda Thacker said pre-registration should prove beneficial to customers.

“The elderly and the disabled have less mobility and it’s harder for them to stand in long lines,” Thacker explained. “Pre-registration should cut down on those long lines and help more people access the services.”

Thacker added, “We want to stress that, although we’re offering the pre-registration, no applications will be approved until Monday, November 4, the first day of the Subsidy component. No vouchers will be sent to vendors until after November 4th.”

Pre-registration is available to applicants who receive a fixed income and are either 60 years of age and above or have disabilities.

To be eligible to pre-register, applicants must bring proof they are receiving disability benefits and/or are at least 60 years of age and on a fixed income.

In addition, to qualify for the Subsidy component of LIHEAP, applicants must present the following:

  • Most recent heating bill or proof that heating expenses are included in rent (for example: lease agreement or rent contract);
  • Proof of physical address – bring metered utility bill;
  • Proof of household income for prior month;
  • Birthdates for all household members;
  • Social security card or official documentation with social security numbers for each member of household.

Applicants must apply in their county of residence. Applications will be taken at the following BSACAP service offices from 8 a.m. to 4:30 p.m.:

Floyd County
60 Court Street
Allen
606-874-3595

Johnson County
230 Court Street
Paintsville
606-789-6515

Magoffin County
131 Church Street
Salyersville
606-349-2217

Martin County
387 E. Main Street
Inez
606-298-3217

Pike County
478 Town Mountain Road
Pikeville
606-432-2775

All other applicants may begin applying for Subsidy on Monday, November 4, through Friday, December 13. As in past years, applications will be taken alphabetically, according to the applicant’s last name.

LIHEAP, a national energy assistance initiative funded by the U.S. Department of Health and Human Services, is funded in Kentucky by the state Cabinet for Health and Family Services and Community Action Kentucky.

Written by Sarah Hill on October 7th, 2019

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LIHEAP Crisis Heating Assistance Available   no comments

Posted at 9:52 am in News

Big Sandy Area Community Action Program (BSACAP) will be taking applications for the Crisis component of the Low-Income Home Energy Assistance Program (LIHEAP) beginning Monday, Jan. 7, 2019. Applications will be taken on a first-come, first-served basis until March 31 or until funds are exhausted. 

The Crisis component of LIHEAP provides assistance to low-income households experiencing heating emergencies. 

Households are considered to be in a home heating crisis if: 

  • the household is within four days of running out of fuel if bulk fuel (coal, fuel oil, propane, kerosene, or wood) is the primary heating source; or 
  • the household has received a disconnect notice if natural gas or electric is the heating source; or 
  • the household’s home heating costs are included in the rent and the household has received an eviction notice for non-payment of rent. 

To be eligible for Crisis assistance, households must verify their address, verify a heating crisis exists and meet federal income eligibility guidelines. Applicants also must apply in their county of residence. 

In addition, applicants must present the following: 

  • Proof of household income for prior month; 
  • Birthdates for all household members; 
  • Social security card or official documentation with social security numbers for each member of household.  

Applications will be taken at the following BSACAP service offices from 8 a.m. to 4:30 p.m.: 

  • Floyd County
    60 Court Street
    Allen
    606-874-3595
  • Johnson County
    230 Court Street
    Paintsville
    606-789-6515
  • Magoffin County
    131 Church Street
    Salyersville
    606-349-2217
  • Martin County
    387 E. Main Street
    Inez
    606-298-3217
  • Pike County
    478 Town Mountain Road
    Pikeville
    606-432-2775

LIHEAP, a national energy assistance initiative funded by the U.S. Department of Health and Human Services, is funded in Kentucky by the state Cabinet for Health and Family Services and Community Action Kentucky. 

Written by Sarah Hill on December 28th, 2018

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LIHEAP pre-registration begins on Oct. 22   no comments

Posted at 3:00 pm in News

Big Sandy Area Community Action Program (BSACAP) is offering pre-registration for the Subsidy portion of the Low-Income Home Energy Assistance Program (LIHEAP). The pre-registration will begin on Monday, October 22, and last until November 2.

BSACAP Executive Director James Michael Howell said pre-registration should prove beneficial to customers.

“The elderly and the disabled have less mobility and it’s harder for them to stand in long lines,” Howell explained. “Pre-registration should cut down on those long lines and help more people access the services.”

Howell added, “We want to stress that, although we’re offering the pre-registration, no applications will be approved until Monday, November 5, the first day of the Subsidy component. No vouchers will be sent to vendors until after November 5th.”

Pre-registration is available to applicants who receive a fixed income and are either 60 years of age and above or who have disabilities.

To be eligible to pre-register, applicants must bring proof they are receiving disability benefits and/or are at least 60 years of age and on a fixed income.

In addition, to qualify for the Subsidy component of LIHEAP, applicants must present the following:

  • Most recent heating bill or proof that heating expenses are included in rent (for example: lease agreement or rent contract);
  • Proof of physical address – bring metered utility bill;
  • Proof of household income for prior month;
  • Birthdates for all household members;
  • Social security card or official documentation with social security numbers for each member of household.

Applicants must apply in their county of residence. Applications will be taken at the following BSACAP service offices from 8 a.m. to 4:30 p.m.:

  • Floyd County
    60 Court Street
    Allen
    606-874-3595
  • Johnson County
    230 Court Street
    Paintsville
    606-789-6515
  • Magoffin County
    131 Church Street
    Salyersville
    606-349-2217
  • Martin County
    387 E. Main Street
    Inez
    606-298-3217
  • Pike County
    478 Town Mountain Road
    Pikeville
    606-432-2775

All other applicants may begin applying for Subsidy on Monday, November 5, through Friday, December 14. As in past years, applications will be taken alphabetically, according to the applicant’s last name.

LIHEAP, a national energy assistance initiative funded by the U.S. Department of Health and Human Services, is funded in Kentucky by the state Cabinet for Health and Family Services and Community Action Kentucky.

Written by Sarah Hill on October 15th, 2018

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