LIHEAP Crisis  

The program runs January 4, 2021 through March 31, 2021 or until funds have been exhausted.

You must have a disconnect notice or be within four days of running out of bulk fuel in order to qualify. In addition, household income must be at or below 150% of the federal poverty level and applicants must provide the following:

  • Proof of household income for prior month;
  • Birthdates for all household members;
  • Social security card or official documentation with social security numbers for each member of household

Big Sandy Area Community Action Program serves Floyd, Johnson, Magoffin, Martin, and Pike counties. If you live in another county, you can access the program by finding the Community Action Agency in your area at

Step 1: Click on your county office below to schedule an appointment for LIHEAP Crisis Assistance.

This booking is for a phone call ONLY. Due to COVID-19 our offices remain closed. A Community Resource Representative will call you at the time of your scheduled appointment.

Floyd County Johnson County Magoffin County Martin County Pike County

If you are unable to complete your appointment booking online call our NEW hotline number 1-888-658-3641.

Step 2: On the day of your appointment, upload your supporting documents.


Document Upload

Use this form to upload supporting eligibility documents required to process your application. To ensure our staff receive and process your documents in time for your appointment, please upload prior to your scheduled appointment (i.e. morning of your booking). You can take a photo with your smartphone OR scan and upload.
  • Helpful Tip: When uploading from a smartphone, change image size to small or medium to ensure it will get delivered to our system. (i.e. iPhone has a "Choose Image Size" option when uploading from photo library.
  • Drop files here or
    Accepted file types: jpg, png, pdf, jpeg.

Zero Income Forms Available Here


Need Help?: Contact Your Local Office

Monday thru Friday: 8am – 4:30pm